Janco is very much a Customer Driven enterprise (pun intended). Customer satisfaction in both products and service, isn't just good business, it has always been our passion. Without the valuable feedback and support from the individuals who actually use our product, StockTrac® would never have evolved into the powerful tool it is today. We've always kept our ear to the keyboard so to speak, and with each new update, have been able to deliver a better product with greater flexibility.
Our counter Staff have been StockTrac® users since 1988 and we couldn’t be happier with the product and service. I have helped a few of our affiliates change to Enterprise over the years and they are amazed at how much of an improvement they have realized in their margins due to the awesome inventory and point of sale capabilities. The reporting functions are instrumental in monitoring our sales & profitability. I would recommend this software to anyone.  Atlas Auto & Exhaust - Edomnton Alberta Ron & Elaine Grenier  Ron Grenier & Crew
“As complex as our business is today, key to the Merlin 200,000 Mile strategy has been to keep it simple and work hard to be better than the rest. And that’s where the StockTrac® Enterprise System fits in. There is no room for either over complication or second best. The Enterprise System is our point of sale and productivity management spec and 100% of Merlin's 60+ shops are so equipped. With the intensity of competition and the state of the economy as they are, we cannot settle for less. Quality support, excellent value, easy to learn and “comprehensive where it counts” are important benefits. With Enterprise you don’t end up paying for bells, whistles, and the latest techno fad that have little bearing on ease of operation and effective customer service. The Enterprise System is considered, by many, to be the best of high touch and high tech. Frank Smola -
President
StockTrac® Enterprise software program has vastly improved our ability to control my shops “cost of goods”, as well as ensuring all information on every vehicle, check, and credit card is tracked within this system as entered every day. Buy-outs are quickly looked up for warranty information years later – don’t eat the cost anymore when a supplier will replace it free!  Mike Wallenstein There are so many great features of this software, and the Janco support system, you need to experience it. Our door is always open if you would like to see StockTrac® Enterprise working. You’ll be amazed how fine-tuned you can get your shop and how quickly you will learn the system! We’ve used StockTrac® almost since day one (we were Janco’s second customer and I’m a second-generation user). We’ve found it to be fast, intuitive, and reliable – things I have not seen in any other package and that are crucial to maximizing productivity and profit in our business. The inventory control functionality is second to none, and the reporting capability is just as powerful. The ability to hook into all the big electronic catalogs and jobbers makes it easy to create accurate estimates. As powerful as it is, the nice thing about StockTrac® is that you can start out simple, and the program will grow with you as your needs change. It’s also rock-solid and dependable. Since my degree is in computer science I know the user interface is well designed and thought out and it’s written in C++ which puts it leagues above its competition. Many other vendors say they offer good technical support – but only promise to call you within a day or two to resolve an issue. For the few times we’ve needed support, a call to Janco results in an immediate answer and if a callback is needed it’s normally within minutes. I see StockTrac® as one of the most important tools in our arsenal to maximize profit and would highly recommend it to any shop of any size, as long as they are not my competition! Rob Kittredge
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